🔒 Your Privacy Matters

Privacy Policy

We're committed to protecting your personal data and being transparent about how we use it.

Last Updated: December 17, 2025

1. Introduction

Welcome to NanoReel ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our video widget service and website.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Name, email address, company name, and payment information when you register for an account.
  • Widget Configuration: Settings and customizations you apply to your video widgets.
  • Communications: Information you provide when you contact our support team.

2.2 Information Automatically Collected

  • Usage Data: Video views, click-through rates, widget interactions, and performance metrics.
  • Technical Data: IP address, browser type, device information, and operating system.
  • Cookies: We use cookies and similar tracking technologies to analyze usage patterns and improve our service.

2.3 End-User Data

When visitors interact with widgets embedded on your website, we collect minimal interaction data (views, clicks) but do not collect personally identifiable information from your end-users without explicit consent.

3. How We Use Your Information

We use the collected information for the following purposes:

  • Service Delivery: To provide, maintain, and improve our video widget service.
  • Analytics: To generate usage statistics and performance reports for your widgets.
  • Customer Support: To respond to your inquiries and provide technical assistance.
  • Billing: To process payments and manage subscriptions.
  • Communications: To send service updates, security alerts, and marketing communications (with your consent).
  • Security: To detect, prevent, and address technical issues and fraudulent activity.
  • Legal Compliance: To comply with applicable laws and regulations.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information in the following circumstances:

  • Service Providers: With third-party vendors who perform services on our behalf (hosting, payment processing, analytics).
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • Legal Requirements: When required by law or to protect our rights and safety.
  • With Your Consent: When you explicitly authorize us to share your information.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Analytics data is typically retained for 24 months.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data (subject to legal obligations).
  • Objection: Object to processing of your personal data for certain purposes.
  • Data Portability: Request transfer of your data to another service provider.
  • Withdraw Consent: Withdraw consent for marketing communications at any time.

To exercise these rights, contact us at nanoreel.team@gmail.com

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. GDPR Compliance (European Users)

If you are located in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). Our legal basis for processing your data includes:

  • Contract Performance: Processing necessary to provide our service.
  • Legitimate Interests: For analytics, security, and service improvement.
  • Legal Obligation: To comply with applicable laws.
  • Consent: For marketing communications (you can withdraw at any time).

10. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information immediately.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: